FAQS

1. How long are shipping times?

Your products will ship within 1-5 days of your order, and then take 10-15 days to reach your doorstep.

 

2. What's your return policy?

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.


Additional non-returnable items:
- Gift cards

To complete your return simply send us an message via Contact Us in the footer, or alternatively direct e-mail us at sales@humblthyself.com

 

3. Can I cancel my order?

Cancelations are possible if you contact our sales team before the item is fulfilled. Simply email us at sales@humblthyself.com

 

4. What happens if I receive the wrong item?

If there’s an issue with your order -- if it’s the wrong size, wrong color, defective, or otherwise not exactly what you wanted -- then simply notify us, and we’ll replace the item. You won’t be asked to ship the product back to us.

 

5. Do you offer exchanges?

We do not offer exchanges. However, if for any reason you didn’t get the exact product you expected, just let us know and we’ll get you a new one.